Contact Us
Got a question about one of our rankings, spotted something that needs updating, or want to flag an issue with a poker site we've covered? We'd rather hear about it than have it sit unanswered. This page explains what we can help with, what we can't, and the best way to reach us depending on what you need.
What We Can Help With
Online Poker Sites is an independent review and comparison site for real money poker rooms. We don't operate any of the poker sites listed on this site, hold player funds, or process deposits and withdrawals. That means we're the right people to contact about:
- Corrections to a review, bonus figure, or comparison table on if-at.com
- Suggestions for a poker site or app we haven't covered yet
- Feedback on our About Us page or our editorial approach
- Partnership, advertising, or media enquiries
- General feedback on the site's content, layout, or usability
What We Can't Help With
Because we're a comparison and review resource rather than a poker operator, there are certain things that fall outside what we can act on. If any of the following apply to you, the poker site itself — not us — is the right point of contact:
- Account logins, password resets, or verification (KYC) issues on a poker site
- Deposits, withdrawals, or cash-out timing on a specific platform
- Bonus crediting, playthrough tracking, or promotional disputes
- Closing or self-excluding from an account you've opened elsewhere
For any of the above, look for the "Support" or "Help" link on the poker room's own website or app — they hold your account details and are the only ones who can action changes to it.
Commercial Disclosure
Online Poker Sites may earn a commission when readers click through to a poker site and sign up. This funds the research behind our reviews but never decides our rankings — operators cannot pay for a better position, and we say so plainly when a site falls short. You can read more about how we approach reviews on our About Us page.
Before You Get in Touch
A few quick checks can often save you a wait for a reply:
- If your question is about bonus terms, wagering requirements, or eligibility for a specific offer, check the material conditions listed beside that offer on our rankings page first — most disputes come down to a missed clause.
- If you're concerned about your own play or think you might be spending more time or money on poker than you'd planned, our Responsible Gambling page has guidance and the 1-800-GAMBLER helpline, which is free and confidential.
- If your query relates to how we use data or our site terms, our Terms and Conditions page covers that in detail.
Reaching the Right Team
For anything related to the content on if-at.com — corrections, suggestions, or general feedback — use the contact details or form provided elsewhere on this site. If your message concerns an account, deposit, or bonus on a specific poker room, reach out to that operator directly through their own support channel, since only they can access your account information.
A Note on Responsible Play
Online poker is a game of skill and chance combined, and no site or strategy removes the risk of losing money. Poker should never be treated as a way to solve financial problems or replace income. If you or someone you know is struggling to keep gambling under control, free and confidential help is available around the clock through 1-800-GAMBLER, and further resources sit on our Responsible Gambling page. All real money poker on this site is intended for players aged 21 and over in states where online poker is regulated and legal, or 18 and over where state law permits; always check your own state's minimum age and legal status before signing up anywhere.